平和 · Heiwa, peace

About Us

Heiwa Solution was born from a simple conviction: short-term rental can be highly profitable without becoming a burden. Our job is to give you the best of both worlds — optimised income and total peace of mind.

Our story

From three friends to a team of specialists

Founded in 2021 in Crans-Montana by three friends, Heiwa Solution SA was built on the ground, one property at a time. The team now counts eight specialists and continues to grow, while keeping its DNA intact: closeness and attention to detail.

Over the seasons, we have become one of the leading property management companies on the Haut-Plateau and in central Valais, with a presence that now extends to Fribourg and the Vaud Alps.

190+
properties managed
5 000+
guest reviews
4,8
average rating /5
2021
year founded
平和 · the art of hospitality

Japanese hospitality, in the heart of the Alps

Our name comes from the Japanese Heiwa — peace. We draw inspiration from it every day through omotenashi, the art of anticipating others' needs before they even have to express them. For your guests, this means memorable stays. For you, complete serenity.

A team on the ground

The faces of Heiwa

Eight specialists, from founders to operations, based in French-speaking Switzerland and dedicated to you and your guests alike.

Alexandre Elie

Alexandre Elie

Co-founder
Head of Administration
Jimmy Loup

Jimmy Loup

Co-founder
Head of IT
Geoffrey Geneviève

Geoffrey Geneviève

Co-founder
Business Development & Marketing
Elza Nivokazi

Elza Nivokazi

Head of Operations
Operations
Robin Debons

Robin Debons

Heiwa Cleaning Manager
Cleaning & maintenance
Yulia Neuwerth

Yulia Neuwerth

Client & Operational Support
Guest support 7/7
Gillian Rouge

Gillian Rouge

Acquisition Manager
New properties
Laura Riviello

Laura Riviello

Commercial Apprentice
Administration
Present at two locations

Our offices

A presence in Valais and the Three Lakes region, right where your properties are.

Crans-Montana · Valais

Heiwa Solution SA
Rue du Prado 33
3963 Crans-Montana

Our historic base, in the heart of the Haut-Plateau.

Saint-Aubin · Three Lakes Region

Impasse de la Fava 6
1566 Saint-Aubin (FR)

Our branch for the Broye and Lake Neuchâtel area.

Not an anonymous call centre

Our very real agency

A shopfront in the heart of Crans-Montana, a depot, our own vehicles and a team on the ground — summer and winter alike. Behind Heiwa, there are real faces and a genuine Valaisan presence.

The Heiwa Solution shopfront in Crans-Montana
Our shopfront, in the heart of Crans-Montana
The Heiwa agency in the snow in Crans-Montana
Winter on the Haut-Plateau
Heiwa vehicles in the depot
Our vehicles, on the ground
The Heiwa depot in Valais
Our depot, in Valais
What drives us

Our values

Transparency

Real-time income tracking, clear statements and commission-based remuneration. You always know where every franc goes.

Proximity

A local team, present on the ground in Valais and Fribourg, reachable and responsive for you and your guests.

Excellence

Hotel-grade standards, attention to detail and continuous improvement. We treat your property as if it were our own.

Commitment

No empty promises. We commit to concrete results and unwavering support.

Our commitments

What you can expect from us

No hidden fees

Everything is contractual and transparent, from the first to the last franc.

You stay in control

Your keys, your calendar, your decisions. We manage, you decide.

Fast response, 7/7

A question, a request: our team gets back to you quickly, every day of the week.

Commission only — zero risk

How much could your property really earn ?

Free, personalised estimate in 2 minutes. If you earn nothing, neither do we.

Call us Estimate my revenue